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DOTr issues hotline numbers to address transportation concerns


By Alexandria Dennise San Juan

The Department of Transportation (DOTr), through its Emergency Operations Center (EOC), opened on Tuesday several hotline numbers to address transportation concerns amid the Luzon-wide enhanced community quarantine.

 Department of Transportation (MANILA BULLETIN)

Department of Transportation (MANILA BULLETIN)

According to the DOTr, the hotlines were launched for the public to have a reliable source of information regarding transportation matters instead of relying on “fake news” and false information spreading on social media and text messages.

Transportation Assistant Secretary Eymard Eje, who also heads the Department’s EOC, said the hotline numbers are available for calls from Monday to Friday, 7 a.m. to 7 p.m., and during weekends from 8 a.m. to 12 p.m.

There are also cellular numbers that are open for text messaging 24-hours a day.

The following hotlines were set up to swiftly respond to the following concerns:

(For Globe subscribers)

Transportation services for health workers in Metro Manila
Landline: (02) 7980-2387 / (02) 7980-2390
Mobile: (0917) 876-8535/ (0917) 876-8523

Concerns about airline and airport operations nationwide
Landline: (02) 79802391 / (02) 7980-2392
Mobile: (0917) 876-8573/ (0917) 802-2224

Port, cargo, and ship operations
Landline: (02)7980-2394
Mobile: (0917) 876-8594

(For Smart and PLDT subscribers)

8405-5517 (Toll-Free)
8405-5518 to 5524

Eje said that the EOC and with support personnel and agents from various DOTr attached agencies are manning the hotlines.

He thanked the telecommunications partners for providing the much-needed telephone lines.

“Makakaasa po kayo na narito ang EOC hotlines, na pinamamahalaan ng aming mga agents, upang sumagot sa mga tanong na pang-transportasyon habang ipinatutupad ang enhanced community quarantine sa Luzon,” Eje added.

(We assure that the DOTr, through the EOC hotlines, will answer all the public’s queries on transportation matters while the enhanced community quarantine in Luzon is being enforced.)

Source: Manila Bulletin

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